Built on utility industry experience.
Silver Creek Services LLC is a utility distribution design and GIS consultancy in Weyers Cave, Virginia, run by Josh Good.
Fifteen years in the utility industry: distribution design, GIS consulting and field data collection for electric utilities, cooperatives and contractors.
Storm Assessment exists because the damage-assessment step was the one that kept getting done on paper. Crews wrote locations as descriptions, photographs stayed in a camera roll, and six weeks later somebody rebuilt the whole restoration from text messages and invoices to substantiate a FEMA claim.
The software is built around how restoration actually runs — the coverage is bad, the crew is tired, the person reading the report is not the person who wrote it, and somebody has to file the whole thing with a state agency later. Every default in it came out of that work, and every one of them is something a utility can change.
The consulting continues alongside it. The two feed each other: the field work is where the product's requirements come from, and the product is where the field work stops being re-typed.
Weyers Cave, Virginia.
In the Shenandoah Valley, in Augusta County — inside the service territory the software was built for, not at arm's length from it.